GenAI Fluency
Zero-to-fluent, for any team — especially corporates upskilling non-technical staff who need to actually understand what's happening in AI, not just nod along.
GenAI Fluency is a practitioner-led, zero-to-fluent programme that leaves you understanding the models, the vocabulary, and the fast-moving landscape — and able to keep up on your own long after the buzzwords change. Seven modules and a hands-on capstone:
- Where GenAI fits — how generative AI sits inside the wider AI family, and the whole story from transformers to ChatGPT to agents.
- The vocabulary, by intuition — token, LLM, context window, parameters, temperature, hallucination, embeddings, RAG, fine-tuning, multimodal, agents, and MCP — demystified by intuition rather than jargon.
- The landscape — the frontier labs and open-weight players, how to read a model card, and how to see through benchmarks. Refreshed live every cohort, because it changes weekly.
- How it actually works — just enough of the machinery to know why these systems predict, why they hallucinate, and why they fumble at math.
- What you can genuinely do — real capabilities across text, image, audio, video, and code, including RAG and the agents-plus-MCP frontier of connecting AI to your own systems.
- The limits, honestly — hallucination, bias, data leakage, and shadow AI, with a simple framework for when to trust the output and when not to.
- Judgment and model selection — telling a real capability from a marketing claim, and picking and routing the right model for the job.
- Capstone — a hands-on project that pulls it all together.
You walk out able to: speak the language fluently, tell a real capability from a marketing claim, pick and route the right model for a task, and judge when GenAI belongs in that task at all.
Not everyone needs to build AI — but everyone needs to use it well and not get burned by it. What sets this apart: it's taught by someone who actually builds and governs these systems, it's designed to keep you current rather than to memorise today's tools, and it ends where serious organisations go next — not just using GenAI, but governing it. That makes it the natural on-ramp to the AI risk and governance track below, and to ISO/IEC 42001 on iso42001.ae ↗.